Buy.com's phone number is pretty difficult to find. They don't list the phone number anywhere on the buy.com web site.
I needed the buy.com phone number to call their customer support to see if my wireless router (with next day shipping) would be shipping in time for my business trip, after some sleuthing online I found the number:
1-877-780-2464 Number changed to 1-800-800-0800
Warning: Don't expect the customer support people on the buy.com phone number to be all that helpful, they cant tell any more than what's listed on the web site, in my case they thought my order was still in the warehouse even though I found at later that it had been shipped 3 hours before I called them.
I used to work for Buy.com customer care. They recently pulled in the plug on the Colorado call/email center, and movied everything to India. Like DELL customer care, you will now be seeing an EXTREME difference in quality. Sad what corporate greed will does.
If you try to speak to someone in the US, they just tell you that you cannot. I wanted more information on a product offered and, of course, could not get anything. My buy.com days are over.
Buy.com customer service is terrible. I bought a portable DVD player that was defective. I had to return it via UPS ground, then it took 2 weeks for them to process it, and then sent a new one also via ground. It shouldn't take a month to get a replacement item. Plus, the new one didn't come with a case as the defedtive one had. Won't deal with them again