T-Mobile Customer Service

poor t-mobile customer service

Joel Johnson over at Gizmodo set out to review the Sidekick II (available only with T-Mobile service agreement) and ended up so frustrated he cancelled his service agreement with T-Mobile for all his phones.

At the end of the day it came down to customer support people lying to him, and I can relate to that…

When I wanted to buy a new phone through Sprint I was lied to by their telephone customer support (hello? I want to give you people every month for a minimum of two years and you still lie to me!).

So, what is it with all cellular service providers having such bad customer support?

Oh, by the way, Joel really liked the Sidekick II.

Joel’s T-Mobile Problems